Effective Date: June 14, 2023
Thank you for using our services. We strive to provide you with a positive experience. In the event that you are not satisfied with our services, we offer a refund policy in compliance with VISA requirements. Please read this refund policy carefully to understand the terms and conditions for requesting a refund.
1.1 Time Frame: Our refund policy covers refunds for services requested within 0-7 days from the date of purchase.
1.2 Eligible Services: Refunds are applicable to services that are clearly defined and provided by Roach Family Dentistry. Products or services provided by third parties or through external links on our website are not eligible for a refund.
To request a refund, you must contact our customer support team within the specified refund time frame (0-7 days from the date of purchase). You can reach us through this website. Please provide the following information:
a. Your name and contact details b. Date of purchase c. Reason for the refund request d. Any supporting documentation or evidence, if applicable
3.1 Evaluation of Refund Request: Once we receive your refund request, we will evaluate it based on the provided information and our refund policy.
3.2 Refund Decision: We will notify you of our refund decision within a reasonable time frame after reviewing your request. If your refund is approved, we will initiate the refund process.
3.3 Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.
The following items are not eligible for a refund:
a. Services rendered beyond the specified refund time frame (0-7 days) b. Services that have been fully or partially utilized c. Third-party products or services d. Digital products that have been downloaded or accessed
Modifications to the Refund Policy
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes to the refund policy will be posted on this page, and the revised version will be effective immediately upon posting.
If you have any questions, concerns, or need further clarification regarding our refund policy, please contact us. We are here to assist you and address any issues you may have.